Customer Survey Services            Brochure

Customer surveys can provide valuable insight into what real customers think about your store, products, the service they receive, and other crucial information you need to know about your customers. When completed, customer surveys are a great tool for researching new products and services for your company. We offer three different options of customer survey services:  phone surveys, online surveys and mobile surveys.  

Phone Surveys                          Brochure

Phone surveys allow the customer to call a toll-free phone number that has been customized specifically for your company, greatly increasing the number of callers willing to respond to your survey. Shoppers Inc. technology allows you to instantly begin viewing your data, including optional voice recordings from your customers.

Online Customer Surveys       Brochure

For greater lengths of interactive customer survey services, Shoppers Inc. provides online customer surveys to be answered upon completion of a visit or contact with stores. Many of our clients have cited that these insightful questionnaires have freed up employees' time, while also providing valuable feedback.

Mobile Surveys

Mobile surveys allow more instant tracking of customer survey results. The surveys are accessible through mobile phones and are completed by the customer immediately.

 

Try Our Survey

 

Contact us today to learn more about our customer survey services.

 

Reporting Tools Brochure